Help Center
At Dune Dwell, we believe in making every stay simple, seamless, and stress-free. Whether you’re booking your first visit or planning a return stay, here are some of the most common questions our guests ask — answered for your peace of mind.
We offer a curated collection of premium holiday homes, apartments, and villas across Dubai’s top locations — each designed for comfort, style, and convenience.
Yes, all our homes are fully furnished and equipped with modern amenities — including kitchen essentials, linens, Wi-Fi, and entertainment facilities.
You can easily book through our website or contact our reservations team directly via WhatsApp, phone, or email for personalized assistance.
We accept major credit and debit cards, bank transfers, and secure online payment options for your convenience.
Minimum stay requirements vary by property, but typically range between 2 to 5 nights depending on the season and unit type.
Check-in is from 3:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability.
Some of our properties are pet-friendly! Please inform us before booking so we can suggest suitable accommodations
Yes, we offer professional cleaning before every check-in, and additional housekeeping can be arranged during your stay for an extra fee.
Absolutely — we can arrange airport pick-up and drop-off services upon request to make your arrival and departure hassle-free.
Our 24/7 guest support team is always available to assist you via call or WhatsApp. From maintenance requests to local guidance — we’ve got you covered
